1. Report -

    Between 6 July 2020 and 7 August 2020 we spoke to 71% of residential care home managers and heard their experiences and views about the impact of Covid-19 on the services they provide along with examples of what worked and what did not.
  2. Report -

    Read about our year, who we talked to, what they said, and what we did to work for better health and social care.
  3. Report -

    This report summarises the work we did in 2018-19 to listen to local people and work for better health and care service in Coventry
  4. Report -

    In this report we summarise our work and achievements in 2017-18
  5. Report -

    Our annual report summarises our work in the 2016-17 year: Who we talked to, what we heard and what we did as a result
  6. Report -

    Read about the work we did in 2015-16
  7. Report -

    We visited Victoria Manor care home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch Coventry, and to look at how residents' physical health needs are supported.
  8. Report -

    We visited Allesley Hall nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch Coventry, and to look at how residents' physical health needs are supported.
  9. Report -

    We visited Evedale care home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch Coventry, and to look at how residents' physical health needs are supported.
  10. Report -

    We visited Arden Park Care Home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch Coventry, and to look at how residents' physical health needs are supported.
  11. Report -

    We visited Grove House to ensure that people who may be vulnerable and less able to raise their voice have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported.
  12. Report -

    This report presents the experiences of 47 people and enables the reader to hear their voices, feelings and views about the care they received as part of short term support after a stay in hospital.
  13. Report -

    We visited Milverton Gates nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how residents' physical health needs are supported.
  14. Report -

    We visited Cordelia Court nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how residents' physical health needs are supported.
  15. Report -

    We visited The Willows nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how residents' physical health needs are supported.
  16. Report -

    We visited St. Martins nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch Coventry, and to look at how residents' physical health needs are supported.
  17. Report -

    We visited Trinity Lodge nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported
  18. Report -

    We visited The Spinney nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch Coventry, and to look at how residents' physical health needs are supported.
  19. Report -

    We visited The Langleys nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported
  20. Report -

    We visited Keresley Wood Care Centre to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported
  21. Report -

    We visited Amber House nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported
  22. Report -

    We visited Fountain Lodge nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to us. We looked at how residents' physical health needs are supported.
  23. Report -

    We visited Sovereign House nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch Coventry, and to look at how residents' physical health needs are supported.
  24. Report -

    Having completed a series of care home visits we used what we had found to produce this list of quality factors which should be used when commissioning care home services
  25. Report -

    Read about the work we did and what we achieved in 2020-21
  26. Report -

    Read our briefing paper pulling together the issues raised by Coventry residents and recommendations we have made.
  27. Report -

    We visited Youell Court care home to see what the care is like by talking to residents, observing life in the home and asking questions of staff.