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Volunteers from Healthwatch Coventry looked at the websites of GP practices in Coventry to see what information was given about Covid-19 and how to access GP services. -
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Between 6 July 2020 and 7 August 2020 we spoke to 71% of residential care home managers and heard their experiences and views about the impact of Covid-19 on the services they provide along with examples of what worked and what did not. -
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Healthwatch Coventry worked alongside Healthwatch Warwickshire to find out the impact changes to services and support resulting from Covid-19 were having on local people. -
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Read about our year, who we talked to, what they said, and what we did to work for better health and social care. -
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This report summarises the work we did in 2018-19 to listen to local people and work for better health and care service in Coventry -
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In this report we summarise our work and achievements in 2017-18 -
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Our annual report summarises our work in the 2016-17 year: Who we talked to, what we heard and what we did as a result -
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Read about the work we did in 2015-16 -
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Find out about the work we did in 2014-15. -
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We visited Victoria Manor care home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch Coventry, and to look at how residents' physical health needs are supported. -
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Read the policy that guides our Enter and View visits to NHS and social care services -
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How we use and look after personal information when we collect this -
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Read details of the types of information we keep, why, and how long for -
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We visited Allesley Hall nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch Coventry, and to look at how residents' physical health needs are supported. -
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We visited Evedale care home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch Coventry, and to look at how residents' physical health needs are supported. -
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We visited Arden Park Care Home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch Coventry, and to look at how residents' physical health needs are supported. -
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469 people took part in our survey to find out how people would like to access NHS service using technology, book appointments and get test results, and what people think about communication from and feedback to GP practices. -
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We asked family carers and those they care for about their experiences of respite or replacement care provision. We wanted to find out if the service met the needs of those who usually do the caring role and those who are cared for. -
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Healthwatch Coventry built a partnership with key staff at Tile Hill Wood School for Girls, which enabled us to work with some pupils and carry out a survey to find out what health-related issues mattered most to them.
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We worked with Healthwatch Warwickshire to produce a simple 9 step approach tool to help make engagement worthwhile for organisations and individuals. -
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We looked at the information about dental services available at Coventry dental practices following their reopening to patients. -
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We worked with Healthwatch Warwickshire to ask people what the NHS should make a priority as it puts in place plans for the future. See what people saw as important for their NHS services -
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We visited Grove House to ensure that people who may be vulnerable and less able to raise their voice have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported. -
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Our Steering Group met in June. -
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This report presents the experiences of 47 people and enables the reader to hear their voices, feelings and views about the care they received as part of short term support after a stay in hospital. -
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We gathered the views of over 700 people about community pharmacy service in Coventry by asking about how they used pharmacy services and what additional things they would also consider using pharmacies for. -
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We visited University Hospital in Coventry to ask patients if they knew how to give feedback or raise concerns with the Trust -
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We visited 9 hospital wards at UHCW to find out how staff adapt communication to meet the needs of patients -
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We visited Milverton Gates nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how residents' physical health needs are supported. -
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We visited Cordelia Court nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how residents' physical health needs are supported. -
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We visited The Willows nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how residents' physical health needs are supported. -
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We visited St. Martins nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch Coventry, and to look at how residents' physical health needs are supported. -
Report -
We visited Trinity Lodge nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported -
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We visited The Spinney nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch Coventry, and to look at how residents' physical health needs are supported. -
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Our Steering Group met in July. -
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We visited The Langleys nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported -
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We visited Keresley Wood Care Centre to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported
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Our Steering Group met in May. -
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We visited Amber House nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported -
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Our Steering Group met in April. -
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Our Steering Group met in February. -
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Our Steering Group met in October. -
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We visited Fountain Lodge nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to us. We looked at how residents' physical health needs are supported.
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Our Steering Group met in August. -
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We visited Sovereign House nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch Coventry, and to look at how residents' physical health needs are supported.
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Our Steering Group met in April. -
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Our Steering Group met in February. -
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Our Steering Group met in December.