Advice and information
Our Information Service
We can answer your individual questions about local NHS and care services.
We can point you in the right direction for information or support if you need to know what your options are, if you have a concern or want to complain about local services.
Please contact our information helpline by:
completing our online form which will email to us
0300 0120315 (our helpline is open Monday to Friday - 9am-2pm)
What is adult social care?
How community pharmacies can help?
Registering with your GP: understanding your rights
What vaccinations should you have?
What should I do if my GP removes me from their list?
GP practices very rarely remove patients from their list. If you are removed from a GP practice, you may need to register with a new one.
Key vaccination dates as we head into winter
Latest updates on vaccination and access in Coventry
How are NHS patient records managed?
Everyone who uses the NHS in England could soon have a single patient record that brings together important information about your health care. So…
What help can you get to pay for your prescriptions?
Find out what help is out there to help you cover the cost of your medication.
Healthwatch have helped 1,230,000 people find advice and information online, by phone and face-to-face.