Healthwatch volunteer talking to group of people

How we can help you

If you’ve recently visited your GP, the hospital, or used any health and care services in Coventry we want to hear from you. Whether you’ve had a good or bad experience, we can use your feedback to improve services for everyone. We are completely independent and impartial.

We listen to what you think about NHS and social care services:

Share your experience

We also offer information to help you to get the support you need

We answer your questions about local health and social care services through our information helpline service.

Ask us a question

 

 

 

How we work

We identify what matters the most to local people by:

  • Going out visiting places in the community and working with other organisations
  • Running surveys and discussion groups
  • Listening to the stories and  feedback people give
  • Visiting NHS and care services to see how they work

Join our network

Join our mailing list to hear more about our work and get invites to take part in events, surveys and other things we do. The more people join in the stronger our voice for improving care will be.

Find out more

Good Engagement Charter

Find out more about our work and resources  to help NHS and other organisations involve patients and the pubic in having a say about services. We have as 9 step plan to help.

Go to resources

Visiting services

We can make visits to NHS and social care services through 'enter and view' rights. 

Read how we do this, who is involved and how we use this to improve care

Find out more

How we run

Healthwatch Coventry is provided by Voluntary Action Coventry, a local Charity.

A  Steering Group made up of individual local people and local voluntary organisations sets the topics and direction of Healthwatch work .

Find out more