Welcome to Healthwatch Coventry

Our Helpline service 

Currently it is best if you can contact our information helpline by email if you can. We can then call you back if you give us your phone number.

If you are unable to do this you can still phone our information helpline on 024 7625 2011 but you will not be able to leave a message and so may need to keep trying.  The helpline is open Monday to Friday 9.30am-4.00pm. We will always try to respond to you as soon as we can but it may take us longer than usual.

NHS complaints 

Further support with finding your way through the NHS complaints process is available from the Independent NHS Complaints Advocacy Service Find out more about what this offers

Because we all care - give your feedback

We all care about the NHS and social care services. To help improve their support for everyone, tell us what you think of your care.

Information on Coronavirus

Stay alert

Impact of Covid-19

Healthwatch Coventry worked alongside Healthwatch Warwickshire to find out the impact changes to services and support resulting from Covid-19 were having. Issues raised include communication and the impact on mental wellbeing. 

Using technology in NHS care

Read what you told us in our what do you think Coventry survey on future use of technology  to support NHS care and communication and involvement in GP services

We are recruiting

We are currently recruiting to two roles:

  • Healthwatch Information and Communications Officer
  • Healthwatch Engagement and Volunteer Co-ordinator

Find out more about the roles

Healthwatch information line

Just Ask...

Our information service answers questions about NHS and social care services 

NHS Complaints Support

Help with making a compliant using the NHS complaints process

Reports of visits to care homes

Read three new reports of our visits to care homes in Coventry. We visted Allesley Hall, Arden Park and Evedale care homes. We asked how health needs are met, about activities and quality of life factors.