Restart of dentist services

We looked at the information about dental services available at Coventry dental practices following their reopening to patients.
Picture of a tooth

We gathered information from dentists' websites where they had them, and made phone calls to the practices which did not have dedicated websites.

We found that:

  • 25 dentists provided information that they treat NHS patients or some categories of NHS patients. Most of these are taking new NHS patients, but this may be for emergency treatment only.
  • 4 of the NHS dental practices are doing routine dental treatments as well as emergency work and one is doing routine treatment but not scale and polish.
  • 17 NHS dental practices are treating dental emergencies. A further 2 are providing phone advice. The information for one practice was not clear.
  • 10 dentists do not have a dedicated website. The website of one practice was not working. Information about dental practices should also be kept up to date on the NHS website: www.nhs.uk/ where there is a 'find a dentist' search facility. However, most entries had not been updated to take into account the Covid-19 situation

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