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Healthwatch gathered the views of 271 local people to understand the factors people though made a good quality GP service for them. -
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We visited Arden Park Care Home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch Coventry, and to look at how residents' physical health needs are supported. -
Report -
NHS Trusts must produce Quality Account documents each year to set out evidence about the quality of their services and to set quality priorities for the next year -
Report -
Having completed a series of care home visits we used what we had found to produce this list of quality factors which should be used when commissioning care home services -
Report -
Find out about the work we did in 2014-15. -
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We provided feedback on a new website being developed by Coventry City Council. -
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We reviewed patient information about GP services in order to see where this can be improved and promote good practice. We looked at practice websites, the NHS Choices website and practice leaflets. -
Advice and Information -
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP. -
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Our Steering Group met in February. -
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We visited Allesley Hall nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch Coventry, and to look at how residents' physical health needs are supported. -
Report -
We visited Evedale care home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch Coventry, and to look at how residents' physical health needs are supported. -
Report -
469 people took part in our survey to find out how people would like to access NHS service using technology, book appointments and get test results, and what people think about communication from and feedback to GP practices. -
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Our Steering Group met in April. -
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We visited Victoria Manor care home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch Coventry, and to look at how residents' physical health needs are supported. -
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Our Steering Group met in May. -
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We asked Coventry residents about how COVID-19 has affected people's lives, routine and mental health. Here is Sam's story. -
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We asked Coventry residents about how Covid-19 has affected people's lives, routine and mental health.
Here is Gaile's story. -
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We asked Coventry residents about how Covid-19 has affected people's lives, routine and mental health. Here is Jolene's story. -
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Our Steering Group met in June. -
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Read about our year, who we talked to, what they said, and what we did to work for better health and social care. -
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Read about Martin's experience as an Admin volunteer in his own words -
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Our Steering Group met in July. -
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Healthwatch Coventry worked alongside Healthwatch Warwickshire to find out the impact changes to services and support resulting from Covid-19 were having on local people. -
Blog -
Read about Gillian's experience of volunteering with us as an Authorised Representative in her own words. -
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Our Steering Group met via Zoom in August. -
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We looked at the information about dental services available at Coventry dental practices following their reopening to patients. -
Report -
Volunteers from Healthwatch Coventry looked at the websites of GP practices in Coventry to see what information was given about Covid-19 and how to access GP services. -
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Between 6 July 2020 and 7 August 2020 we spoke to 71% of residential care home managers and heard their experiences and views about the impact of Covid-19 on the services they provide along with examples of what worked and what did not. -
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Advice and Information -
NHS website is the country's biggest health website giving information including conditions, symptoms and treatments, what to do and when to get help.