1. Covid-19 - Experiences and learning in Coventry care homes

    Report -

    Between 6 July 2020 and 7 August 2020 we spoke to 71% of residential care home managers and heard their experiences and views about the impact of Covid-19 on the services they provide along with examples of what worked and what did not.

  2. Annual report 2019-20

    Report -

    Read about our year, who we talked to, what they said, and what we did to work for better health and social care.

  3. Annual report 2018-19

    Report -

    This report summarises the work we did in 2018-19 to listen to local people and work for better health and care service in Coventry

  4. Annual report 2014-15

    Report -

    Find out about the work we did in 2014-15.

  5. Findings about 'Discharge to Assess' and reablement services in Coventry

    Report -

    This report presents the experiences of 47 people and enables the reader to hear their voices, feelings and views about the care they received as part of short term support after a stay in hospital.

  6. Communication with patients on hospital wards

    Report -

    We visited 9 hospital wards at UHCW to find out how staff adapt communication to meet the needs of patients

  7. Getting to outpatient appointments

    Report -

    Local people have told us what they think about the location of outpatient appointments and tests. 205 people responded to our survey asking about how people travel to outpatient appointments at hospitals and the impact of different locations.

  8. NHS Trust Quality Accounts 2020: Our commentaries

    Report -

    Each year Healthwatch Coventry looks at the evidence local NHS organisations produce about the quality of their services, and inputs into the ideas for future quality priorities based on what we hear about services.

  9. NHS Trust Quality Accounts 2019: Our commentaries

    Report -

    Each year Healthwatch Coventry looks at the evidence local NHS organisations produce about the quality of their services, and inputs into the ideas for future quality priorities based on what we hear about services.

  10. NHS Trust Quality Accounts 2018: Our commentaries

    Report -

    Each year Healthwatch Coventry looks at the evidence local NHS organisations produce about the quality of their services, and inputs into the ideas for future quality priorities based on what we hear about services.

  11. NHS Trust Quality Accounts 2017: Our commentaries

    Report -

    Each year Healthwatch Coventry looks at the evidence local NHS organisations produce about the quality of their services, and inputs into the ideas for future quality priorities based on what we hear about services.

  12. NHS Trust Quality Accounts 2016: Our commentaries

    Report -

    NHS Trusts must produce a Quality Account document each year to set out evidence about the quality of their services and to set quality priorities for the next year.

  13. NHS Trust Quality Accounts 2015: Our commentaries

    Report -

    NHS Trusts must produce Quality Account documents each year to set out evidence about the quality of their services and to set quality priorities for the next year

  14. Effective discharge from hospital

    Report -

    This piece of work looks at issues around preparation for hospital discharge and the patient journey through discharge.

  15. Patient experiences of the non-emergency patient transport service

    Report -

    In late 2015 and early 2016 we carried out two patient surveys to gather feedback from people who use the non-emergency patient transport service.

  16. Lived experiences of using NHS services in Coventry

    Report -

    This report pulls together people’s stories and feedback shared with Healthwatch Coventry since after the first lockdown ended. 

  17. NHS Trust Quality Accounts 2021: Our commentaries

    Report -

    Each year Healthwatch Coventry looks at the evidence local NHS organisations produce about the quality of the services they provide. We consider how the trusts have used the feedback from patients and local people to improve.

  18. Summary of issues and recommendations raised by Healthwatch Coventry

    Report -

    Read our briefing paper pulling together the issues raised by Coventry residents and recommendations we have made.

  19. NHS Trust Quality Accounts 2022: Our commentaries

    Report -

    Each year Healthwatch Coventry looks at the evidence local NHS organisations produce about the quality of the services they provide. We consider how the trusts have used the feedback from patients and local people to improve.

  20. NHS services - experiences of people fleeing domestic abuse

    Report -

    Read our report highlighting experiences of NHS services of women fleeing domestic abuse

  21. Briefing experiences of access to services August 2023

    Report -

    Read our latest summary of the concerns and experiences of local people about access to NHS services and their wellbeing.

  22. Report of visits to wards 32-33 at UHCW

    Report -

    Read about our visits to wards and what people told us about their care, recommendations and response from the hospital.

  23. What local people told us about local services July - November

    Report -

    Read what was said about access to services when we went out to talk to people in Coventry

  24. Report of visit to ward 40 at UHCW

    Report -

    Read what we found and the hospital's response

  25. Report of visit to ward 41 at UHCW

    Report -

    Read what we found and the hospital's response

  26. Report of visit to ward 42 at UHCW

    Report -

    Read what we found from our visit and the hospital's response

  27. Report of visit to ward 43 at UHCW

    Report -

    Read how our visit is improving care for patients on ward 43.

  28. Report of themes from hospital ward visits

    Report -

    Read about the themes from our visits to adult wards.

  29. Report of return visit to Ward 43 at UHCW

    Report -

    Read about the improvements we found when we revisited Ward 43 at University Hospital Coventry.