1. Annual report 2019-20

    Report -

    Read about our year, who we talked to, what they said, and what we did to work for better health and social care.

  2. Annual report 2018-19

    Report -

    This report summarises the work we did in 2018-19 to listen to local people and work for better health and care service in Coventry

  3. Findings about 'Discharge to Assess' and reablement services in Coventry

    Report -

    This report presents the experiences of 47 people and enables the reader to hear their voices, feelings and views about the care they received as part of short term support after a stay in hospital.

  4. Experiences of homecare/support services

    Report -

    This report focuses on the support people get to remain in their own home when they need help with things such as eating, drinking, and personal care.

  5. A guide to the NHS app

    Advice and Information -

    Using the NHS app can make accessing some NHS services easier. This guide aims to help you get set up and familiar with the app...

  6. Six major health benefits to losing weight

    Advice and Information -

    Free tips and tools to help people get started if they want to lose weight, eat better or get active

  7. New Government Plan for Patients

    News -

    The government has announced plans for the NHS and social care in identifying priority areas

  8. City Council seeks feedback on home support

    News -

    What is important for home care /home support? Coventry City Council Adult Social Care would like to know.

  9. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  10. Covid-19 - Experiences and learning in Coventry care homes

    Report -

    Between 6 July 2020 and 7 August 2020 we spoke to 71% of residential care home managers and heard their experiences and views about the impact of Covid-19 on the services they provide along with examples of what worked and what did not.

  11. Annual report 2014-15

    Report -

    Find out about the work we did in 2014-15.

  12. Communication with patients on hospital wards

    Report -

    We visited 9 hospital wards at UHCW to find out how staff adapt communication to meet the needs of patients

  13. Getting to outpatient appointments

    Report -

    Local people have told us what they think about the location of outpatient appointments and tests. 205 people responded to our survey asking about how people travel to outpatient appointments at hospitals and the impact of different locations.

  14. NHS Trust Quality Accounts 2020: Our commentaries

    Report -

    Each year Healthwatch Coventry looks at the evidence local NHS organisations produce about the quality of their services, and inputs into the ideas for future quality priorities based on what we hear about services.

  15. NHS Trust Quality Accounts 2019: Our commentaries

    Report -

    Each year Healthwatch Coventry looks at the evidence local NHS organisations produce about the quality of their services, and inputs into the ideas for future quality priorities based on what we hear about services.

  16. NHS Trust Quality Accounts 2018: Our commentaries

    Report -

    Each year Healthwatch Coventry looks at the evidence local NHS organisations produce about the quality of their services, and inputs into the ideas for future quality priorities based on what we hear about services.

  17. NHS Trust Quality Accounts 2017: Our commentaries

    Report -

    Each year Healthwatch Coventry looks at the evidence local NHS organisations produce about the quality of their services, and inputs into the ideas for future quality priorities based on what we hear about services.

  18. NHS Trust Quality Accounts 2016: Our commentaries

    Report -

    NHS Trusts must produce a Quality Account document each year to set out evidence about the quality of their services and to set quality priorities for the next year.

  19. NHS Trust Quality Accounts 2015: Our commentaries

    Report -

    NHS Trusts must produce Quality Account documents each year to set out evidence about the quality of their services and to set quality priorities for the next year

  20. Effective discharge from hospital

    Report -

    This piece of work looks at issues around preparation for hospital discharge and the patient journey through discharge.

  21. Patient experiences of the non-emergency patient transport service

    Report -

    In late 2015 and early 2016 we carried out two patient surveys to gather feedback from people who use the non-emergency patient transport service.

  22. Lived experiences of using NHS services in Coventry

    Report -

    This report pulls together people’s stories and feedback shared with Healthwatch Coventry since after the first lockdown ended. 

  23. NHS Trust Quality Accounts 2021: Our commentaries

    Report -

    Each year Healthwatch Coventry looks at the evidence local NHS organisations produce about the quality of the services they provide. We consider how the trusts have used the feedback from patients and local people to improve.

  24. Our Chair on the local COVID-19 infection level

    Blog -

    Stuart Linnell the Chair of Healthwatch Coventry gives his latest take on the challenge posed by COVID-19

  25. Five million people are waiting for hospital treatment in England

    News -

    The King’s Fund and Healthwatch England jointly call for urgent action to address hospital waiting lists and improve patients’ experience of delays to treatment

  26. Healthwatch England publish research impact of NHS waiting times

    News -

    Healthwatch England's research looks at how the backlog of 5.7 million patients is impacting the lives of those waiting.

  27. MPs report warns of challenge of addressing NHS backlog

    News -

    Omicron and emergency care crisis could derail plans to tackle the NHS backlog, warn MPs