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We visited Cordelia Court nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how residents' physical health needs are supported. -
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We visited The Willows nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how residents' physical health needs are supported. -
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This piece of work looks at issues around preparation for hospital discharge and the patient journey through discharge. -
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17 people from 4 local Housing with Care schemes shared their experiences of moving home due to the closure of these schemes. -
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Each year Healthwatch Coventry looks at the evidence local NHS organisations produce about the quality of their services, and inputs into the ideas for future quality priorities based on what we hear about services. -
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Our annual report summarises our work in the 2016-17 year: Who we talked to, what we heard and what we did as a result -
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We gathered the views of over 700 people about community pharmacy service in Coventry by asking about how they used pharmacy services and what additional things they would also consider using pharmacies for. -
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We visited 9 hospital wards at UHCW to find out how staff adapt communication to meet the needs of patients -
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Our Steering Group met in February. -
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We visited Allesley Hall nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch Coventry, and to look at how residents' physical health needs are supported. -
Report -
We visited Evedale care home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch Coventry, and to look at how residents' physical health needs are supported. -
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469 people took part in our survey to find out how people would like to access NHS service using technology, book appointments and get test results, and what people think about communication from and feedback to GP practices. -
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Our Steering Group met in April. -
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We visited Victoria Manor care home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch Coventry, and to look at how residents' physical health needs are supported. -
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Our Steering Group met in May. -
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We asked Coventry residents about how COVID-19 has affected people's lives, routine and mental health. Here is Sam's story. -
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We asked Coventry residents about how Covid-19 has affected people's lives, routine and mental health.
Here is Gaile's story. -
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We asked Coventry residents about how Covid-19 has affected people's lives, routine and mental health. Here is Jolene's story. -
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Our Steering Group met in June. -
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Read about our year, who we talked to, what they said, and what we did to work for better health and social care. -
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Read about Martin's experience as an Admin volunteer in his own words -
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Our Steering Group met in July. -
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Healthwatch Coventry worked alongside Healthwatch Warwickshire to find out the impact changes to services and support resulting from Covid-19 were having on local people. -
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Read about Gillian's experience of volunteering with us as an Authorised Representative in her own words. -
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Our Steering Group met via Zoom in August. -
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We looked at the information about dental services available at Coventry dental practices following their reopening to patients. -
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Volunteers from Healthwatch Coventry looked at the websites of GP practices in Coventry to see what information was given about Covid-19 and how to access GP services. -
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Between 6 July 2020 and 7 August 2020 we spoke to 71% of residential care home managers and heard their experiences and views about the impact of Covid-19 on the services they provide along with examples of what worked and what did not. -
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