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This report presents the findings of visits to mental health services for Coventry residents, including day services and rehabilitation services. -
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We visited Fountain Lodge nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to us. We looked at how residents' physical health needs are supported.
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In late 2015 and early 2016 we carried out two patient surveys to gather feedback from people who use the non-emergency patient transport service. -
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We visited Amber House nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported -
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We visited Keresley Wood Care Centre to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported
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We visited The Langleys nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported -
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NHS Trusts must produce a Quality Account document each year to set out evidence about the quality of their services and to set quality priorities for the next year. -
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Read about the work we did in 2015-16 -
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We visited The Spinney nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch Coventry, and to look at how residents' physical health needs are supported. -
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We visited Trinity Lodge nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported -
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Read the policy that guides our Enter and View visits to NHS and social care services -
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We visited Grove House to ensure that people who may be vulnerable and less able to raise their voice have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported. -
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Healthwatch Coventry built a partnership with key staff at Tile Hill Wood School for Girls, which enabled us to work with some pupils and carry out a survey to find out what health-related issues mattered most to them.
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We visited Milverton Gates nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how residents' physical health needs are supported. -
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Our Steering Group met in February. -
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We visited Allesley Hall nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch Coventry, and to look at how residents' physical health needs are supported. -
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We visited Evedale care home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch Coventry, and to look at how residents' physical health needs are supported. -
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469 people took part in our survey to find out how people would like to access NHS service using technology, book appointments and get test results, and what people think about communication from and feedback to GP practices. -
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Our Steering Group met in April. -
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We visited Victoria Manor care home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch Coventry, and to look at how residents' physical health needs are supported. -
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Our Steering Group met in May. -
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We asked Coventry residents about how COVID-19 has affected people's lives, routine and mental health. Here is Sam's story. -
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We asked Coventry residents about how Covid-19 has affected people's lives, routine and mental health.
Here is Gaile's story. -
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We asked Coventry residents about how Covid-19 has affected people's lives, routine and mental health. Here is Jolene's story. -
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Our Steering Group met in June. -
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Read about our year, who we talked to, what they said, and what we did to work for better health and social care. -
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Read about Martin's experience as an Admin volunteer in his own words -
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Our Steering Group met in July. -
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Healthwatch Coventry worked alongside Healthwatch Warwickshire to find out the impact changes to services and support resulting from Covid-19 were having on local people. -
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Read about Gillian's experience of volunteering with us as an Authorised Representative in her own words. -
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Our Steering Group met via Zoom in August. -
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We looked at the information about dental services available at Coventry dental practices following their reopening to patients.