1. Annual report 2017-18

    Report -

    In this report we summarise our work and achievements in 2017-18

  2. Improving patient communication/involvement and the role of technology in local NHS services

    Report -

    469 people took part in our survey to find out how people would like to access NHS service using technology, book appointments and get test results, and what people think about communication from and feedback to GP practices.

  3. Good Engagement Charter

    Report -

    We worked with Healthwatch Warwickshire to produce a simple 9 step approach tool to help make engagement worthwhile for organisations and individuals.

  4. Getting to outpatient appointments

    Report -

    Local people have told us what they think about the location of outpatient appointments and tests. 205 people responded to our survey asking about how people travel to outpatient appointments at hospitals and the impact of different locations.

  5. NHS Trust Quality Accounts 2019: Our commentaries

    Report -

    Each year Healthwatch Coventry looks at the evidence local NHS organisations produce about the quality of their services, and inputs into the ideas for future quality priorities based on what we hear about services.

  6. NHS Trust Quality Accounts 2018: Our commentaries

    Report -

    Each year Healthwatch Coventry looks at the evidence local NHS organisations produce about the quality of their services, and inputs into the ideas for future quality priorities based on what we hear about services.

  7. NHS Trust Quality Accounts 2017: Our commentaries

    Report -

    Each year Healthwatch Coventry looks at the evidence local NHS organisations produce about the quality of their services, and inputs into the ideas for future quality priorities based on what we hear about services.

  8. Review of Coventry City Council website - usability of community service pages

    Report -

    We provided feedback on a new website being developed by Coventry City Council.

  9. Patient experiences of the non-emergency patient transport service

    Report -

    In late 2015 and early 2016 we carried out two patient surveys to gather feedback from people who use the non-emergency patient transport service.

  10. Healthwatch Coventry Annual Report 2020-21

    Report -

    Read about the work we did and what we achieved in 2020-21

  11. Report of discussion workshop on good involvement of local people

    Report -

    Read a summary of findings for a workshop we ran to discuss good patient public involvement with local engagement leads .

  12. Clear information report - GP practice team

    Report -

    The Healthwatch Coventry Clear Information Group reviewed a new booklet about GP services