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Suggestions for quality measures for care home contracts
Having completed a series of care home visits we used what we had found to produce this list of quality factors which should be used when commissioning care home services
28 June 2015
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NHS Trust Quality Accounts 2015: Our commentaries
NHS Trusts must produce Quality Account documents each year to set out evidence about the quality of their services and to set quality priorities for the next year
15 June 2015
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Enter and View: Arden Park Care Home
We visited Arden Park Care Home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch Coventry, and to look at how residents' physical health needs are supported.
1 June 2015
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GP quality in Coventry - what people think a good service is
Healthwatch gathered the views of 271 local people to understand the factors people though made a good quality GP service for them.
6 February 2015
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Routes for patients to raise concerns at UHCW
We visited University Hospital in Coventry to ask patients if they knew how to give feedback or raise concerns with the Trust
17 December 2013
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Good Engagement Charter
We worked with Healthwatch Warwickshire to produce a simple 9 step approach tool to help make engagement worthwhile for organisations and individuals.
10 December 2013
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