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This report presents the findings of visits to mental health services for Coventry residents, including day services and rehabilitation services. -
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We visited Fountain Lodge nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to us. We looked at how residents' physical health needs are supported.
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In late 2015 and early 2016 we carried out two patient surveys to gather feedback from people who use the non-emergency patient transport service. -
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We visited Amber House nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported -
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We visited Keresley Wood Care Centre to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported
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We visited The Langleys nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported -
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NHS Trusts must produce a Quality Account document each year to set out evidence about the quality of their services and to set quality priorities for the next year. -
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Read about the work we did in 2015-16 -
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We visited The Spinney nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch Coventry, and to look at how residents' physical health needs are supported. -
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We visited Trinity Lodge nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported -
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Read the policy that guides our Enter and View visits to NHS and social care services -
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We visited Grove House to ensure that people who may be vulnerable and less able to raise their voice have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported. -
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Healthwatch Coventry built a partnership with key staff at Tile Hill Wood School for Girls, which enabled us to work with some pupils and carry out a survey to find out what health-related issues mattered most to them.
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We visited Milverton Gates nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how residents' physical health needs are supported. -
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The Local Government and Social Care Ombudsman is giving more people making complaints a quicker decision on their case. -
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Figures reveal one million-plus people missing out on prescription savings -
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NHS services in Coventry and Warwickshire are under significant pressure -
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The rising cost of living (rising household energy bills, inflation and interest rates) is adversely affecting people’s mental health and wellbeing. -
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Changes to parking at the Calundon Centre in Coventry start form 9th January -
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Stuart Linnell MBE, Healthwatch Coventry Chair, talks about the Cost of Living Crisis and health and wellbeing of local people.
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With the NHS under extra pressure we need to hear your experiences of care to help services understand what is working and spot issues affecting support for you and your loved ones. -
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Find out more about what will be discussed at our Steering Group meeting. -
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Healthwatch England published an open letter to express their disappointment at the lack of progress on a review of the legally-binding Accessible Information Standard (AIS) -
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Find out more information on how to raise a complaint about social care services -
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Our Steering Group met on 6th December 2022. -
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We visited Youell Court care home to see what the care is like by talking to residents, observing life in the home and asking questions of staff. -
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Read our report highlighting experiences of NHS services of women fleeing domestic abuse -
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Read Healthwatch Coventry findings about what it is like to use Coventry health services from women who have fled domestic abuse -
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Healthwatch England are calling for more to be done to understand people’s experience of getting a referral. -
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Making a complaint can be a daunting task, here are some tips for making a complaint:
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