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Report -
Healthwatch gathered the views of 271 local people to understand the factors people though made a good quality GP service for them. -
Report -
We visited Arden Park Care Home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch Coventry, and to look at how residents' physical health needs are supported. -
Report -
NHS Trusts must produce Quality Account documents each year to set out evidence about the quality of their services and to set quality priorities for the next year -
Report -
Having completed a series of care home visits we used what we had found to produce this list of quality factors which should be used when commissioning care home services -
Report -
Find out about the work we did in 2014-15. -
Report -
We provided feedback on a new website being developed by Coventry City Council. -
Report -
We reviewed patient information about GP services in order to see where this can be improved and promote good practice. We looked at practice websites, the NHS Choices website and practice leaflets. -
Advice and Information -
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP. -
Report -
This report presents the findings of visits to mental health services for Coventry residents, including day services and rehabilitation services. -
Report -
We visited Fountain Lodge nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to us. We looked at how residents' physical health needs are supported.
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In late 2015 and early 2016 we carried out two patient surveys to gather feedback from people who use the non-emergency patient transport service. -
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We visited Amber House nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported -
Report -
We visited Keresley Wood Care Centre to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported
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We visited The Langleys nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported -
Report -
NHS Trusts must produce a Quality Account document each year to set out evidence about the quality of their services and to set quality priorities for the next year. -
Report -
Read about the work we did in 2015-16 -
Report -
We visited The Spinney nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch Coventry, and to look at how residents' physical health needs are supported. -
Report -
We visited Trinity Lodge nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported -
Report -
Read the policy that guides our Enter and View visits to NHS and social care services -
Report -
We visited Grove House to ensure that people who may be vulnerable and less able to raise their voice have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported. -
Report -
Healthwatch Coventry built a partnership with key staff at Tile Hill Wood School for Girls, which enabled us to work with some pupils and carry out a survey to find out what health-related issues mattered most to them.
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Report -
We visited Milverton Gates nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how residents' physical health needs are supported.