1. Healthwatch Coventry Steering Group meeting - 26 January 2021

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    Our Steering Group met on Tuesday 26 January 2021

  2. Lived experiences of using NHS services in Coventry

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    This report pulls together people’s stories and feedback shared with Healthwatch Coventry since after the first lockdown ended. 

  3. Healthwatch Coventry Steering Group meeting minutes - 30 March 2021

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    Our Steering Group met on 30 March 2021.

  4. Healthwatch Coventry Steering Group meeting minutes 1 June 2021

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    Our Steering Group met on 1 June 2021.

  5. Healthwatch Coventry Annual Report 2020-21

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    Read about the work we did and what we achieved in 2020-21

  6. NHS Trust Quality Accounts 2021: Our commentaries

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    Each year Healthwatch Coventry looks at the evidence local NHS organisations produce about the quality of the services they provide. We consider how the trusts have used the feedback from patients and local people to improve.

  7. Report of mystery shopping exercise of GP phone systems

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    Healthwatch Coventry findings and recommendations from mystery shopping exercise of phoning GP practices

  8. Healthwatch Coventry decision making policy

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    This policy sets out how Healthwatch Coventry makes decisions, the role of our Steering Group and our processes for if a decision has not been taken in the correct way

  9. Healthwatch Coventry Steering Group minutes August 2021

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    Our Steering Group met on 10 August 2021.

  10. Healthwatch Coventry Steering Group minutes October 2021

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    Our Steering Group met on 12 October 2021.