News and reports

This policy sets out how Healthwatch Coventry makes decisions, the role of our Steering Group and our processes for if a decision has not been taken in the correct way

Healthwatch Coventry findings and recommendations from mystery shopping exercise of phoning GP practices

Each year Healthwatch Coventry looks at the evidence local NHS organisations produce about the quality of the services they provide. We consider how the trusts have used the feedback from patients and local people to improve.

Read about the work we did and what we achieved in 2020-21

Our Steering Group met on 1 June 2021.

Our Steering Group met on 30 March 2021.

This report pulls together people’s stories and feedback shared with Healthwatch Coventry since after the first lockdown ended. 

Our Steering Group met on Tuesday 26 January 2021

Our Steering Group met via Zoom in November.

Each year Healthwatch Coventry looks at the evidence local NHS organisations produce about the quality of their services, and inputs into the ideas for future quality priorities based on what we hear about services.

Our Steering Group met via Zoom in October.

Volunteers from Healthwatch Coventry looked at the websites of GP practices in Coventry to see what information was given about Covid-19 and how to access GP services.