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This report presents the findings of visits to mental health services for Coventry residents, including day services and rehabilitation services. -
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We visited Fountain Lodge nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to us. We looked at how residents' physical health needs are supported.
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In late 2015 and early 2016 we carried out two patient surveys to gather feedback from people who use the non-emergency patient transport service. -
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We visited Amber House nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported -
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We visited Keresley Wood Care Centre to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported
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We visited The Langleys nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported -
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NHS Trusts must produce a Quality Account document each year to set out evidence about the quality of their services and to set quality priorities for the next year. -
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Read about the work we did in 2015-16 -
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We visited The Spinney nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch Coventry, and to look at how residents' physical health needs are supported. -
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We visited Trinity Lodge nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported -
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Read the policy that guides our Enter and View visits to NHS and social care services -
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We visited Grove House to ensure that people who may be vulnerable and less able to raise their voice have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported. -
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Healthwatch Coventry built a partnership with key staff at Tile Hill Wood School for Girls, which enabled us to work with some pupils and carry out a survey to find out what health-related issues mattered most to them.
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We visited Milverton Gates nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how residents' physical health needs are supported. -
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We visited Cordelia Court nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how residents' physical health needs are supported. -
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We visited The Willows nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how residents' physical health needs are supported. -
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This piece of work looks at issues around preparation for hospital discharge and the patient journey through discharge. -
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17 people from 4 local Housing with Care schemes shared their experiences of moving home due to the closure of these schemes. -
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Each year Healthwatch Coventry looks at the evidence local NHS organisations produce about the quality of their services, and inputs into the ideas for future quality priorities based on what we hear about services. -
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Our annual report summarises our work in the 2016-17 year: Who we talked to, what we heard and what we did as a result -
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We gathered the views of over 700 people about community pharmacy service in Coventry by asking about how they used pharmacy services and what additional things they would also consider using pharmacies for. -
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We visited 9 hospital wards at UHCW to find out how staff adapt communication to meet the needs of patients