1. GP quality in Coventry - what people think a good service is

    Report -

    Healthwatch gathered the views of 271 local people to understand the factors people though made a good quality GP service for them.

  2. Enter and View: Arden Park Care Home

    Report -

    We visited Arden Park Care Home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch Coventry, and to look at how residents' physical health needs are supported.

  3. NHS Trust Quality Accounts 2015: Our commentaries

    Report -

    NHS Trusts must produce Quality Account documents each year to set out evidence about the quality of their services and to set quality priorities for the next year

  4. Suggestions for quality measures for care home contracts

    Report -

    Having completed a series of care home visits we used what we had found to produce this list of quality factors which should be used when commissioning care home services

  5. Annual report 2014-15

    Report -

    Find out about the work we did in 2014-15.

  6. Review of Coventry City Council website - usability of community service pages

    Report -

    We provided feedback on a new website being developed by Coventry City Council.

  7. Review of information for patients and the public about Coventry GP practices

    Report -

    We reviewed patient information about GP services in order to see where this can be improved and promote good practice. We looked at practice websites, the NHS Choices website and practice leaflets.

  8. 10 top tips to get the most out of your GP appointment

    Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.

  9. Enter and View: Cordelia Court

    Report -

    We visited Cordelia Court nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how residents' physical health needs are supported.

  10. Enter and View: The Willows

    Report -

    We visited The Willows nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how residents' physical health needs are supported.

  11. Effective discharge from hospital

    Report -

    This piece of work looks at issues around preparation for hospital discharge and the patient journey through discharge.

  12. Experiences of moving due to closures of Housing with Care schemes

    Report -

    17 people from 4 local Housing with Care schemes shared their experiences of moving home due to the closure of these schemes.

  13. NHS Trust Quality Accounts 2017: Our commentaries

    Report -

    Each year Healthwatch Coventry looks at the evidence local NHS organisations produce about the quality of their services, and inputs into the ideas for future quality priorities based on what we hear about services.

  14. Annual report 2016-17

    Report -

    Our annual report summarises our work in the 2016-17 year: Who we talked to, what we heard and what we did as a result

  15. Pharmacy services in Coventry: What is important to local people

    Report -

    We gathered the views of over 700 people about community pharmacy service in Coventry by asking about how they used pharmacy services and what additional things they would also consider using pharmacies for.

  16. Communication with patients on hospital wards

    Report -

    We visited 9 hospital wards at UHCW to find out how staff adapt communication to meet the needs of patients