Our annual report has been published
Read about our work listening to local people and working to make health and social care better over the past 12 months
We are excited to share our 2025-26 annual report with you. Over the year we’ve been out and about in the community listening to your stories, engaging with partners and working to improve care in Coventry.
How we have made a difference this year
- The Pharmacy First Awareness report highlighted key issues that would improve awareness and referral paths to get the best use of the services. This contributed to service improvement conversations.
- Our focus on promoting Healthwatch within all areas in the city , which increased visits to our website by 82% and awareness of what we do by 74% in communities.
- During Housing with Care Enter & View visits, we provided recommendations to improve facilities, emphasized mental health importance, and highlighted high onsite café meal costs. This informed discussions about Activities
- From monthly engagement, we highlighted access barriers, delays and appointment issues, influencing calls for improved communication, reduced waiting times, better systems, and more responsive, patient-centered services
- Our insight on NHS app digital highlighted difficulties in inconsistencies across GPs and improvements that are needed. This contributed to service improvement conversations with the PCN
We continued to ensure local people’s voices shaped conversations about access, digital inclusion, carers’ experiences, and Housing with Care.
