Chair of Healthwatch Coventry, Stuart Linnell, reflects on changes to the NHS and our Good Engagement Charter review to produce new Good Engagement Principles.
Our eight principles to guide effective engagement and involvement of patient and the public by NHS and care organisations, so that barriers to involving people can be addressed.
When you need specialist NHS support, like hospital tests or treatment, you often need a referral from your GP first. Find out what this includes and what to expect.