Have your say on the NHS App

The NHS App has been around for a while and is being more widely used across NHS care services. We would like to hear how this app is working for the people of Coventry.
The NHS App allows users to order repeat prescriptions, view test results and access medical records. The services you can access on the App will vary depending on those offered by your GP practice.
The app can be used by anyone registered with a GP aged 13 or over. It is promoted as an easy way to manage your healthcare. But while millions of people across the country use it, it might not work for everyone.
We want to understand if, and how people in Coventry are using the NHS App:
- Is it easy to use?
- Does it help you manage your healthcare?
- What improvements or changes would you like to see?
- Or have you tried to use it, but found it doesn't work for you?
Your feedback will help the NHS understand what’s working well and where changes are needed. We will be able to report it back to the service providers to improve the service for everyone.
The survey deadline is 31 December 2025.