Healthwatch England publish their annual report

See how your feedback has helped decision-makers prioritise what matters most.
Two women sat down together going through a questionnaire

The annual report highlights the positive changes that happen because people like you have stepped forward to have your say.  Here are some of the differences made:

  • Explored vaccine confidence with people from different backgrounds.
  • Highlighted the negative impact poor NHS admin can have.
  • Helped the Government update key hospital discharge guidance to put patient safety first.
  • Raised public concerns about how the NHS collects and uses patient data.
  • Pushed for improvements to non-emergency patient transport services.
  • Called for an urgent response to hospital waiting lists, and better interim communication.
  • Warned that improvements to NHS dentistry are too slow, leaving thousands in pain.
  • Uncovered that only a third of NHS Trusts fully comply with their duty to help patients with sensory impairments and learning disabilities.
  • Campaigned for everyone to be given healthcare information in a way they understand.

Read the full report

Restoring confidence and building the health and care system we all want will not be easy. But, if NHS and social care decision-makers work with communities and put people’s voices at the heart of work to improve care, I believe that together we can. And this is where Healthwatch can play a vital role.

Healthwatch England, Interim Chair, Belinda Black