Housing with Care Report - Copthorne Lodge, Quinton Lodge and Knightlow Lodge

Healthwatch Coventry carried out Enter and View visits to Housing with Care schemes across the city to understand peoples’ experiences of living in these settings. The visits focused on the environment, food, activities, communication, personalisation of care and overall wellbeing of people.

Between autumn and winter 2024–25, we visited 11 Housing with Care schemes and gathered feedback from 109 people, 34 staff members and 5 family members or carers. We also carried out structured observations at each scheme.

Overall, people were positive about the care and support they receive, with many describing respectful, kind and family-like relationships with staff. Most people rated their care as good or excellent. The schemes were generally clean and welcoming; however, the visits also identified areas where relatively simple improvements could make a meaningful difference to peoples’ day-to-day lives.

Click on the link below to read the report about Copthorne Lodge, Quinton Lodge and Knightlow Lodge.