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News and reports

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Enter and View: The Langleys
We visited The Langleys nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported
20 June 2016
Report
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Enter and View: Keresley Wood Care Centre
We visited Keresley Wood Care Centre to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported
1 June 2016
Report
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Enter and View: Amber House
We visited Amber House nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported
24 May 2016
Report
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Patient experiences of the non-emergency patient transport service
In late 2015 and early 2016 we carried out two patient surveys to gather feedback from people who use the non-emergency patient transport service.
20 May 2016
Report
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Enter and View: Fountain Lodge Nursing Home
We visited Fountain Lodge nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to us. We looked at how residents' physical health needs are supported.
16 May 2016
Report
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Enter and View: Caludon Centre, Fennel Day Hospital and Hawkesbury Lodge Rehab Centre
This report presents the findings of visits to mental health services for Coventry residents, including day services and rehabilitation services.
26 February 2016
Report
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Review of information for patients and the public about Coventry GP practices
We reviewed patient information about GP services in order to see where this can be improved and promote good practice. We looked at practice websites, the NHS Choices website and practice leaflets.
31 October 2015
Report
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Review of Coventry City Council website - usability of community service pages
We provided feedback on a new website being developed by Coventry City Council.
18 July 2015
Report
Close up image of Healthwatch England's annual report for 2017/18
Annual report 2014-15
Find out about the work we did in 2014-15.
30 June 2015
Report
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Suggestions for quality measures for care home contracts
Having completed a series of care home visits we used what we had found to produce this list of quality factors which should be used when commissioning care home services
28 June 2015
Report
NHS Trust Quality Accounts 2015: Our commentaries
NHS Trusts must produce Quality Account documents each year to set out evidence about the quality of their services and to set quality priorities for the next year
15 June 2015
Report
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Enter and View: Arden Park Care Home
We visited Arden Park Care Home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch Coventry, and to look at how residents' physical health needs are supported.
1 June 2015
Report
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