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Healthwatch Coventry decision making policy
This policy sets out how Healthwatch Coventry makes decisions, the role of our Steering Group and our processes for if a decision has not been taken in the correct way
1 September 2021
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Report of mystery shopping exercise of GP phone systems
Healthwatch Coventry findings and recommendations from mystery shopping exercise of phoning GP practices
18 August 2021
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NHS Trust Quality Accounts 2021: Our commentaries
Each year Healthwatch Coventry looks at the evidence local NHS organisations produce about the quality of the services they provide. We consider how the trusts have used the feedback from patients and local people to improve.
6 July 2021
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Healthwatch Coventry Annual Report 2020-21
Read about the work we did and what we achieved in 2020-21
30 June 2021
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Healthwatch Coventry Steering Group meeting minutes 1 June 2021
Our Steering Group met on 1 June 2021.
25 June 2021
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Cogs interlinked with people in the middle
Healthwatch Coventry Steering Group meeting minutes - 30 March 2021
Our Steering Group met on 30 March 2021.
20 June 2021
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Lived experiences of using NHS services in Coventry
This report pulls together people’s stories and feedback shared with Healthwatch Coventry since after the first lockdown ended. 
19 March 2021
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Healthwatch Coventry Steering Group meeting - 26 January 2021
Our Steering Group met on Tuesday 26 January 2021
26 January 2021
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Cogs interlinked with people in the middle
Healthwatch Coventry Steering Group meeting - 17 November 2020
Our Steering Group met via Zoom in November.
17 November 2020
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NHS Trust Quality Accounts 2020: Our commentaries
Each year Healthwatch Coventry looks at the evidence local NHS organisations produce about the quality of their services, and inputs into the ideas for future quality priorities based on what we hear about services.
2 November 2020
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Cogs interlinked with people in the middle
Healthwatch Coventry Steering Group meeting - 6 October 2020
Our Steering Group met via Zoom in October.
6 October 2020
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Covid-19 - Experiences and learning in Coventry care homes
Between 6 July 2020 and 7 August 2020 we spoke to 71% of residential care home managers and heard their experiences and views about the impact of Covid-19 on the services they provide along with examples of what worked and what did not.
1 September 2020
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