Healthwatch information line

medium_Infoline signpost larger size.pngThe NHS and social care can be complicated. if you have a question we can help. 

Due to the Cronavirus (Covid19) and Government guidance we have changed how we work.

Please contact our information line by email

If you cannot use email phone  024 7625 2011 but you will not be able to leave a message and so may need to keep trying.  

The Information Line is entirely independent of NHS and social care services.  We will either provide you with information or suggest another source of information or help such as a local voluntary organisation 

And for those who wish to make a complaint about an NHS service, we provide information and can link you NHS complaints advocacy support.

The phone line operates Monday to Friday 9.30 - 4.00pm.  

Go to our guides on how to raise a complaint regarding an NHS service