NHS Services in Coventry

Find out more about Coventry services and how to raise a concern about a service

NHS services in Coventry are provided by a number of different organisations and are managed by 'commissioners' who hold NHS budgets and make payments for the services provided.

Hospital services in Coventry

Hospital services are provided by the University Hospitals Coventry and Warwickshire NHS Trust (UHCW) from two sites: one in Walsgrave Coventry and the other at Rugby St. Cross Hospital.


Primary care services in Coventry

Primary care services are GP, dentist, optician and pharmacy services.

The NHS Choices website provides a way to find a GP, dentist or other service near to you and people can leave comments about a service

If you are looking discuss a concern or make a complaint about a particular primary care service you can contact the service directly and ask for a copy of their complaints procedure. Usually you will be asked to put your concern in writing. Alternatively  you can  contact NHS England on: 0300 311 22 33 to raise your complaint.


Mental health and learning disability services in Coventry

In-patient and community mental health and learning disability services are provided by Coventry and Warwickshire Partnership Trust (CWPT).

The CWPT Patient Advice and Liaison Service (PALs) deals with patients', relatives' or carers’ queries and concerns regarding their health care and aims to provide on the spot help. Go to further details on CWPT website


Community health services in Coventry

Community health services are range of health services provided in community settings or in people's homes for example district/community nursing. In Coventry these are provided by Coventry and Warwickshire Partnership Trust.

The CWPT Patient Advice and Liaison Service (PALs) deals with patients', relatives' or carers’ queries and concerns regarding their health care and aims to provide on the spot help. Go to further details on CWPT website


Ambulance services and patient transport

West Midlands Ambulance Service (WMAS) - provides emergency 999, urgent care and patient transport services for the people within Coventry, Shropshire, Herefordshire, Worcestershire, Warwickshire, Staffordshire and  Birmingham, Solihull and the Black Country.  

Go to West Midland Ambulance service website Information about how to feedback on a WMAS service or raise a concern or a complaint can be found in the Talk To Us section.