Welcome to Healthwatch Coventry

Our Helpline service 

Currently it is best if you can contact our information helpline by email if you can. We can then call you back if you give us your phone number.

If you are unable to email you can phone our information helpline on 0300 012 0315 Monday to Friday 11:00am-3:00pm. We will always try to respond to you as soon as we can but it may take us longer than usual.

NHS complaints 

Further support with finding your way through the NHS complaints process is available from the Independent NHS Complaints Advocacy Service Find out more about what this offers

We are recruiting

Join our small team between Mid-January and Mid-November 2021 as an Information Support Officer, to provide maternity cover to support many aspects of our work to enable local people to have a say about NHS and social care services.

This post supports the ways local people are involved in Healthwatch Coventry, our information phone line for the public, recording of information that local people tell us and communication of what we are doing.

Find out more

Information on Coronavirus

Because we all care - give your feedback

We all care about the NHS and social care services. To help improve their support for everyone, tell us what you think of your care.

Care Homes and Covid-19

Read what care home managers told us about their experiences of providing care since Covid-19, what helped and what was learnt

Impact of Covid-19

Healthwatch Coventry worked alongside Healthwatch Warwickshire to find out the impact changes to services and support resulting from Covid-19 were having. Issues raised include communication and the impact on mental wellbeing. 

Restart of dentist services

Read what services dentists in Coventry are able to provide after re-opening in June.

GP website review 2020

Read what our volunteers thought of local GP practice websites when we looked at them for infomation related to Coivd-19 and GP services

Using digital technology for NHS care

Read what Coventry people said was important to think about for the use of digital technology for NHS appointments; plus communication and involvement in GP services. 

NHS Complaints Support

Help with making a complaint using the NHS complaints process