The state of adult social care services 2014 to 2017

The Care Quality Commission has published its assessment of the state of social care serivces- taling about care homes and care in peopels' homes.This report presents findings from thier comprehensive programme of adult social care inspections. Go to the report

Findings include:

  • At the end of our initial comprehensive inspection programme, almost four out of five adult social care services in England were rated as good or outstanding overall. Nearly a fifth of services were rated as requires improvement. We are particularly concerned about the 343 locations (2%) that were still rated as inadequate.
  • We have observed differences in performance from region to region, with the East of England showing almost 10% more locations rated as good or outstanding than the North West.
  • Of the five key questions that we asked all services, safe and well-led have the poorest ratings, with around a quarter requires improvement and inadequate.
  • Caring was the best rated key question – 92% good and 3% outstanding.
  • Community social care services (such as supported living and Shared Lives) were rated the best overall. Nursing homes remain the biggest concern.
  • Generally, smaller services that are designed to care for fewer people were rated better than larger services.
  • The public values the information in our inspection reports.