CQC have published their latest analysis of people's experiences of adult inpatients in hospital. As well as positive findings areas for improvement are highlighted:
- Patients are reporting poorer experience when it comes to the integration of their care.
- Patients are reporting that they are waiting too long at admission and longer than previous years at discharge.
- At the time of being discharged, significant numbers of patients were unsure about their situation. This includes not being given appropriate information about their care after leaving the hospital, and not receiving enough notice.
- Significant numbers of patients reported not being sufficiently involved in decisions regarding their care and treatment.
The research has found certain groups of patients consistently reported poorer experiences of their time in hospital, including:
- Patients with a mental health condition
- Younger patients (aged 16 to 35)
- Patients who were admitted in an emergency