Join our small staff team

Healthwatch is the independent champion for Coventry people for health and social care. Help us to ensure that people’s views come first and people can access the services they need.  

To apply please download, complete and return our application form. We do not accept CVs.

Please remember to say which post you are applying for. 

If you have any questions about these jobs please get in touch.

Healthwatch Information & Signposting Officer (Ref HW-ISO)

25 hours, £25,801 pro-rata £7% pension

Healthwatch is the independent champion for Coventry people for health and social care. Help us to ensure that people can access the service they need.

This role leads our information service for the public; supporting people to get the information they need by answering questions by phone and email about NHS and social care. It provides information or signposts on to the right help.

You will be an excellent communicator with strong call handling abilities. You will have empathy for others, plus listening and problem-solving skills. You will have experience of responding to members of the public which you can transfer to this role. You will be able to seek out the right information for people to answer their questions. You will write clearly for a public audience and understand safeguarding and data protection in the context of this role.

Please note these posts are subject to a DBS check.

VAC Application forms only, no CVs accepted.

Applications will be assessed as received. Suitable applicants will be offered an interview.

Downloads

Information & Signposting Officer Job description and person specification

Downloads

Application Form