Restart of dentist services

We looked at the information about dental services available at Coventry dental practices following their reopening to patients.

We gathered information from dentists' websites where they had them, and made phone calls to the practices which did not have dedicated websites.

We found that:

  • 25 dentists provided information that they treat NHS patients or some categories of NHS patients. Most of these are taking new NHS patients, but this may be for emergency treatment only.
  • 4 of the NHS dental practices are doing routine dental treatments as well as emergency work and one is doing routine treatment but not scale and polish.
  • 17 NHS dental practices are treating dental emergencies. A further 2 are providing phone advice. The information for one practice was not clear.
  • 10 dentists do not have a dedicated website. The website of one practice was not working. Information about dental practices should also be kept up to date on the NHS website: www.nhs.uk/ where there is a 'find a dentist' search facility. However, most entries had not been updated to take into account the Covid-19 situation

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