We have two vacant posts

Healthwatch is the independent champion for Coventry people for health and social care. Help us to ensure that people’s views come first and people can access the services they need.  

To apply please download, complete and return our application form. We do not accept CVs.

If you have any questions about these jobs please get in touch.

Information & Signposting Officer (Ref HW-ISO)

25 Hours a week  | Salary £25,801 pro-rata & £7% pension  | Permanent

Deadline: 10am Monday 21 June 2021

Interview date: 1/7/21

This role leads our information service for the public; supporting people to get the information they need by answering questions by phone and email about NHS and social care. It provides information or signposts on to the right help.

You will be an excellent communicator with strong call handling abilities. You will have empathy for others, plus listening and problem solving skills. You will have experience of responding to members of the public which you can transfer to this role. You will be able to seek out the right information for people to answer their questions. You will write clearly for a public audience and understand safeguarding and data protection in the context of this role.

Downloads

Job description and person specification Information and Signposting officer
Application Form

Communications & Involvement Officer (Ref HW-CIO) 

30 Hours a week  | Salary  £26,999 pro-rata & £7% pension  | Permanent

Deadline: 10am Monday 21 June 2021

Interview date: 29/6/21

This role leads our communications work through social media and other routes and importantly focuses on how we can involve more people in Healthwatch Coventry so we learn more of local peoples’ experiences of health and care. The post holder will develop our plans, messages and do the day to day of communications and involvement work in the context of our small team.

You will have proven skills in use of social media, and the ability to write copy to be understood by the public.  Have the creative thinking to design different ways to reach local people including those from less heard and diverse communities. You will also be able to relate to people face to face and by phone and build relationships.  As well as recording and using the information we learn from people. 

Downloads

Job description and person specification Communications and Involvement officer
Application form