NHS 111 online is live

NHS 111 online, which allows patients across the West Midlands to get urgent healthcare online, went live last month.
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To access the service, patients need to visit 111.nhs.uk, enter some information about themselves and then answer a series of questions. They can find out how to get the right healthcare in their area, including whether they need to see a GP or seek urgent care; get advice on self-care and in most areas, get a call back from a nurse, doctor or other trained health professional if they need it. Patients can also access 111 online through the new NHS App.

From 8 May, patients using 111 online or the NHS App will also be able to receive a call from the Clinical Assessment Service (CAS) if they need to speak to a clinician.

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