With more than a quarter of a million people living in care homes and 673,000 adults relying on social care support to live independently, it’s vital that people are able to get the best out of social care.
The National Institute for Health and Care Excellence (NICE) has developed guidance to help make you and social care professionals understand what care people can expect and how to support you to make decisions about your own care.
NICE has set out six key things you should expect from social care services:
- You should be able to live your life with dignity and independence.
- Your care should be planned flexibly around what you want and need.
- You should understand what types of care are available, and the minimum care you can expect to have.
- You should have control over how your care is provided and paid for.
- The staff providing care should develop good relationships with you.
- Providers of social care should ask you and your family for your views, and use these to train staff and improve services.