News and reports | Healthwatch Coventry

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Enter and View: Amber House

We visited Amber House nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch, and to look at how the residents' physical health needs are supported

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Patient experiences of the non-emergency patient transport service

In late 2015 and early 2016 we carried out two patient surveys to gather feedback from people who use the non-emergency patient transport service.

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Enter and View: Fountain Lodge Nursing Home

We visited Fountain Lodge nursing home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to us. We looked at how residents' physical health needs are supported.

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Enter and View: Caludon Centre, Fennel Day Hospital and Hawkesbury Lodge Rehab Centre

This report presents the findings of visits to mental health services for Coventry residents, including day services and rehabilitation services.

26 February 2016

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Review of information for patients and the public about Coventry GP practices

We reviewed patient information about GP services in order to see where this can be improved and promote good practice. We looked at practice websites, the NHS Choices website and practice leaflets.

31 October 2015

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Review of Coventry City Council website - usability of community service pages

We provided feedback on a new website being developed by Coventry City Council.

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Annual report 2014-15

Find out about the work we did in 2014-15.

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Suggestions for quality measures for care home contracts

Having completed a series of care home visits we used what we had found to produce this list of quality factors which should be used when commissioning care home services

NHS Trust Quality Accounts 2015: Our commentaries

NHS Trusts must produce Quality Account documents each year to set out evidence about the quality of their services and to set quality priorities for the next year

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Enter and View: Arden Park Care Home

We visited Arden Park Care Home to ensure that people who may be vulnerable and less able to raise their voices have the opportunity to speak to Healthwatch Coventry, and to look at how residents' physical health needs are supported.

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GP quality in Coventry - what people think a good service is

Healthwatch gathered the views of 271 local people to understand the factors people though made a good quality GP service for them.

6 February 2015

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Routes for patients to raise concerns at UHCW

We visited University Hospital in Coventry to ask patients if they knew how to give feedback or raise concerns with the Trust

17 December 2013