Think you need to go to A&E? Call NHS 111 first

The NHS is providing a new way for you to access urgent care from the 1 December.
Image of ambulance outside A&E

From December 1 you will be able to book a slot at your local A&E by phoning NHS 111. The Covid-19 pandemic has meant crowded waiting rooms are putting patients and hospital staff at risk, so NHS 111 First is being introduced to help patients who have urgent, but not life threatening health problems. 

How to use NHS 111 First

You can contact NHS 111 either online or by phone 24 hours a day, 7 days a week. The service is free to use, including from a mobile phone.

Call 111

NHS 111 online

Have you used NHS 111 First?

We want to hear from anyone who has used NHS 111 to book an appointment at A&E or an alternative service, so we can understand how it is working for you and your loved ones. We then use your feedback to work with the NHS to improve how it runs services like NHS 111.

Share your experience with us

Questions about NHS 111 First?

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