We are recruiting

Information Support Officer Maternity Cover (Healthwatch Coventry)

Duration: 10 months fixed term maternity cover 27.5 hrs worked over 5 days
Salary: NJC scale pt.12 £21,589 (pro-rata), 7% pension
Closing Date: 10am Monday 7 December 2020
Interview date: Wednesday 16 December 2020

You will need:

  • Experience of using a range of information systems and the ability to quickly learn how to use bespoke Healthwatch systems.
  • Public facing customer service skills, actively listening to questions raised and responding with empathy
  • Strong organisational and work planning skills for organising your own work and co-ordinating the diaries and activities of others
  • The ability to work effectively with different people both inside Healthwatch and outside
  • Attention to detail and very well developed Microsoft Excel skills.

Key areas of responsibility are:

  • Co-ordinating meetings and diaries
  • Maintaining and using information systems
  • Responding to external contacts and information enquires from the public
  • Supporting communication channels such as newsletters/e-news, social media and web content

Find out more about the role by downloading a pack below: 

Application form (43kb word document)

Job Description (295kb PDF document)

Information about Healthwatch Coventry (135kb PDF document)

Alternatively, you can send an email and a pack can be sent to you.

Please note we do not accept CVs, VAC application form only.