News

Tuesday, 24 September 2019 - 10:57am

Healthwatch England are urging councils to learn from complaints and not just to count them but to identify why complaints were being made, the frequency of specific or common complaints and how to achieve a resolution.

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Monday, 9 September 2019 - 3:17pm

Healthwatch England have published a new report which focuses on the experiences of over 1,700 women who experienced mental health problems during and after birth. The report draws on national research, as well as the work undertaken by seven local Healthwatch.

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Monday, 12 August 2019 - 3:31pm

Find out what Coventry people said through our surveys, 3 focus groups and group discussion at our open meeting about what is important for local NHS plans.

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Tuesday, 25 June 2019 - 11:22am

CQC published its latest report on oral care health in care homes.  Their findings reflect what people have been telling Healthwatch, including the problems people face in accessing dentists.

Key findings from CQC are:

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Tuesday, 18 June 2019 - 12:22pm

Research from the Care Quality Commission reveals those from a black and minority ethnic (BME) background are less likely than those from a non-BME background to raise concerns about the standard of care they receive.

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Wednesday, 12 June 2019 - 4:20pm

The National Institute for Health and Care Excellence (NICE) has put together a guide to help with planning support after being diagnosed with dementia including seven pieces of information you should expect to receive: 

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Monday, 10 June 2019 - 4:14pm

The NHS have published its interim NHS People Plan which sets out a vision for how people working in the NHS will be supported to deliver care and identify actions needed to help the. 

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Wednesday, 22 May 2019 - 11:04am

We want to say a huge thank you to everyone who has shared their feedback with us about the local implementation of the NHS Long Term Plan. In total 332 people shared their views through surveys and focus groups.

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Wednesday, 17 April 2019 - 10:21am

NHS 111 online, which allows patients across the West Midlands to get urgent healthcare online went live last month. To access the service, patients need to visit 111.nhs.uk, enter some information about themselves and then answer a series of questions.

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Thursday, 24 January 2019 - 1:39pm

An average patient will see a GP around seven times a year, according to the Royal College of GPs. Yet accessing a GP continues to be a common issue that people talk to their local Healthwatch about.

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