Why it’s important to review the care of people with dementia

Over 850,000 people live with dementia in the UK.  One of the most common things Healthwatch England hear about is the impact dementia has on families and friends, and how it can be a constant struggle to get the right support from social care services.

Through a piece of research Healthwatch England found that: 

  • People don't always have a clear understanding of the support available to them and how to access care.
  • On average, people wait over two months between requesting support for dementia from the council, to that support being put in place. However by the time that people ask, they are at crisis point.
  • Once people have a care plan, only 45% are reviewed annually.
  • People with dementia are more likely to receive unplanned reviews triggered by an emergency or sudden event than general social care users.
  • 65% of people with dementia who had a review were referred for a full reassessment. However, half of these reassessments led to no change in the level of care and support.
  • One third of people with dementia, using long-term care services did not receive any review, whether planned or unplanned.

Read the full report