Research shows people regret not raising concerns about their care – but those who do raise concerns see improvements

The Care Quality Commission (CQC) is calling for people to speak up about their experiences of care, as new research shows that almost 7 million people in England who have accessed health or social care services, in the last five years have had concerns about their care, but never raised them. Of these, over half (58%) expressed regret about not doing so.

The research has been published by CQC to mark the launch of its Declare Your Care campaign. The campaign is encouraging people to share their experiences of care with CQC to support its work to improve standards of care in England.

Read more about the research and share your experience of care, on behalf of yourself or a family member