Information on Coronavirus

Read the latest advice and information about the Coronavirus (Covid19) 

It is important to stay informed with latest advice and information from official sources. 

The Government has said that everyone must stay alert.  We can all help control the virus if we all stay alert.

Up to date information can be found on the NHS website.

If you think you have syptoms of coronavirus (a high temperature, a new, continuous cough, a loss of, or change to, your sense of smell or taste) use the NHS 111 online coronavirus service to find out what to do. Do not go to your GP or hospital.  

We can all help control the virus if we all stay alert

The Government has said that everyone must stay alert - we can all help control the virus. 

This means you must:

  • stay at home as much as possible
  • work from home if you can
  • limit contact with other people
  • keep your distance if you go out (2 metres apart where possible)
  • wash your hands regularly
  • Do not leave home if you or anyone in your household has symptoms

Read more about what you can and can't do

NHS Test and Trace service

Anyone who tests positive for coronavirus will be contacted by NHS Test and Trace and will need to share information about their recent interactions. This could include household members, people with whom they have been in direct contact, or within 2 metres for more than 15 minutes.

People identified as having been in close contact with someone who has a positive test must stay at home for 14 days, even if they do not have symptoms, to stop unknowingly spreading the virus.

If those in isolation develop symptoms, they can book a test online or by calling 119. If they test positive, they must continue to stay at home for 7 days or until their symptoms have passed. If they test negative, they must complete the 14-day isolation period.

Members of their household will not have to stay at home unless the person identified becomes symptomatic, at which point they must also self-isolate for 14 days to avoid unknowingly spreading the virus.


The government has updated its guidance for people who are shielding taking into account that COVID-19 disease levels are substantially lower now than when shielding was first introduced.  People who are shielding remain vulnerable and should continue to take precautions but can now leave their home if they wish, as long as they are able to maintain strict social distancing.

Staying at home and shielding
People classed as clinically extremely vulnerable are advised to take additional action to prevent themselves from coming into contact with the virus. If you’re clinically extremely vulnerable, you’re strongly advised to stay at home as much as possible and keep visits outside to a minimum (for instance once per day).

This is called ‘shielding’ and the advice is now updated:

  1. If you wish to spend time outdoors (though not in other buildings, households, or enclosed spaces) you should take extra care to minimise contact with others by keeping 2 metres apart.
  2. If you choose to spend time outdoors, this can be with members of your own household. If you live alone, you can spend time outdoors with one person from another household (ideally the same person each time).
  3. You should stay alert when leaving home: washing your hands regularly, maintaining social distance and avoiding gatherings of any size.
  4. You should not attend any gatherings, including gatherings of friends and families in private spaces, for example, parties, weddings and religious services.
  5. You should strictly avoid contact with anyone who is displaying symptoms of COVID-19 (a new continuous cough, a high temperature, or a loss of, or change in, your sense of taste or smell).

The Government is currently advising people to shield until 30 June 2020 and is regularly monitoring this position.

Find our more from the Government

Process for removing patients from the clinically extremely vulnerable list

As we move into the next phase of COVID-19, some patients are being identified by clinicians as no longer needing to be on the clinically extremely vulnerable list.

How the process works
Clinicians have the authority to remove patients from the shielded list if, after review, if they feel that he/she is not ‘clinically extremely vulnerable’.
On 10 April, NHS England wrote to GPs requesting that they review the list for accuracy and identify any additional patients who they feel should be included. The decision to remove a patient from the list following a list should always be a clinical decision. Clinicians have been advised to discuss these decisions with their patients and mark their decision on the IT system.

Can you still access support?
Where some of these people have been receiving direct support from Government, services have been following up via text to make it clear that they can still access forms of support including the NHS Volunteers network, and will retain their supermarket priority delivery slots.

What should patients do if they are unsure?
If a patient has received a text and is unsure of what it means for them, we advise that they contact their clinician to discuss.

New Government guidance on face masks

The government is now advising everyone in England to use a face covering in enclosed spaces.  New guidance covers:

  • How to wear a mask
  • How to make a mask

Find out more

Get NHS help online

It is still important to seek help for other health issues. 

The coronavirus (COVID-19) outbreak means you should only leave your home if it's essential, but it's still easy to get NHS help using your smartphone, tablet or computer.

This NHS health at home page has information to help you:

  • contact your GP
  • order repeat prescriptions
  • manage long-term conditions
  • maintain your mental and physical wellbeing

How to avoid catching or spreading germs


  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze.
  • Do not have visitors to your home, including friends and family
  • Do not have visitors to your home, including friends and family
  • Put used tissues in the bin straight away.
  • Wash your hands with soap and water often – use hand sanitiser gel if soap and water are not available.
  • Try to avoid close contact with people who are unwell.


  • Touch your eyes, nose or mouth if your hands are not clean.

Watch Video on hand washing

Guidance on how to help others safely

If you would like to help others in your community please read the government guidance about how to do this safely.

Changes to Primary Dental Care services

In line with national guidance issued in response to the Covid-19 pandemic dental practices in the West Midlands are currently closed for routine “face to face” dental appointments.

People seeking help with dental problems should not visit their dental practice but instead phone their normal practice for information for advice on alternative arrangements in place or contact NHS 111. Most practices are offering telephone or video-link consultations and can prescribe pain killers and antibiotics if needed. They will also be able to refer those patients in need of urgent treatment to a service where they can be seen.

People seeking help should not visit A&E departments or GP surgeries for dental care.

Support for family carers

Coventry City Council are continuly updating their Carers website pages and have recently produced a Carers Information pack which outlines local support agencies who may be able to support during this time, this includes information around debt, welfare benefits and bereavement.

Community Support and Information
Find out more about community support available during this time. This includes information on those who have been asked to follow additional precautions and shield.
If you would like to speak to someone about the support that may be available to you, you can contact Coventry City Council customers services line on 08085 834333

New Government Carers COVID-19 advice
The government has produced updated advice for unpaid carers which was published on 8 April. Things are moving incredibly quickly and advice and resources available are changing day to day but here are some important questions answered.

How to access local support if you are self isolating

If you are unable to leave your home due to COVID-19 (coronavirus),  and do not have any one to help you then contact Coventry City Council about a number of services they offer.

Support for mental wellbeing

If you feel your mental wellbeing is being affected by the coronavirus situation the national mental health charity MIND has infomation on things you can do.

Find out more.

Many children will be anxious or worried about the coronavirus outbreak and that many will have questions about everything that is happening at the moment.  The Children's Commissioner have created a guide to help explain to children, in language they can understand, some of the issues surrounding coronavirus.

Find out more