Our values

These are the values which guide Healthwatch Coventry's work:

Independent:
Healthwatch Coventry is an independent network of local people and groups. It sets a work programme, investigates issues and uses its powers to hold services to account.

Inclusive:
Healthwatch Coventry will actively find ways to engage with and encourage participation from all individuals, groups and communities across Coventry and welcome and value the participation of diverse people.

Listening:
Healthwatch Coventry will listen to and reflect people’s views and experiences of local services and represent them without personal agendas holding sway.

Rigorous:
Healthwatch Coventry will be thorough in the work that it does and strive to undertake high quality work that is well researched and executed.

Open and accountable:
Healthwatch Coventry will ensure accountability to its membership and the wider community and will carry out its work in a transparent way, with clear decision making processes.

Constructive:
Healthwatch Coventry will work in partnership with existing groups and networks to achieve objectives. It will be a critical friend to service providers and commissioners, working collaboratively and impartially, pointing out what is working and what needs improving.

Trustworthy:
Healthwatch will provide expertise and good quality, trustworthy information and advocacy support to people who use its information and ICAS services.

Enabling:
Healthwatch will work to support people to develop knowledge and confidence in taking forward issues and concerns about services and seeking their rights in NHS and care systems.